FAQs

FAQ

Our most frequently asked questions:

Will my original postage costs be refunded ?

Postage costs will only be refunded if your product is damaged or faulty.

Where is my order confirmation?

Once you have placed an order, you should receive an email confirmation to the email address you provided at checkout.

What delivery options do you offer?

Please see our Shipping & Returns

What should I do if my order is missing?

If you have not received your case within 7 working days of the date on which you ordered them then please notify us by email at info@dedpopldn.com. For international customers, please allow up to 12 working days before contacting us regarding a missing order.  

What is your returns policy?

Please see our Shipping & Returns section for more information.

How do I return an item to you?

Please see our Shipping & Returns section for more information.